WHAT ARE THE RESPONSIBILITIES OF A VIRTUAL ASSISTANT PROPERTY MANAGER?

If you are a property manager, you have a lot to deal with, tasks like handling property management software, looking into complaints and requests, marketing strategies, and more. These tasks consume a lot of your precious time. With the help of a virtual assistant property manager, you can hand over these duties to them and focus on the expansion and growth of your business. Here are some of the responsibilities of a virtual assistant property manager.

Managing Client Responses

When your business grows, your response rate increases, and there is a high chance that inbound calls and messages will increase. Virtual Assistants can easily communicate with the prospects and check if the client is worthy enough to spend their time and resources. These assistants are trained and have the skills to communicate with potential clients.

Schedule Management

When you are a property manager, your schedule is tight. You have several meetings with clients, prospective, and tenants. Other tasks like rent collection, property repairs, and budget management consume much of your time. Hence, it would be best if you were on a schedule to avoid missing out on anything. A virtual assistant can manage your schedule and update your calendar accordingly so that you are always on time. They help you with time management which leads to the growth of your business. 

Administrative Tasks

A Virtual Assistant can handle the following administrative tasks for a property manager:

●     Upload and manage property listings

●     Managing arrears

●     Perform property research

●     Checks like rental history information for prospective tenants

●     Listing agreements

●     Manage expired listings

●     Respond to and filter emails

●     Property maintenance

●     Processing rental applications

●     Rental appraisals and reviews

●     Lease renewals

●     Proofreading

●     Tracking market statistics

●     Bookkeeping

List Creation

If you are in the property business, you know how important the quality of original lists is for direct mail campaigns, cold calls, or voicemail drops. It is crucial to create lists. A Virtual Assistant can create these lists on different bases, such as absentee owners, high equity owners, delinquent owners, and many more. Once different lists have been created, creating customized messages for them becomes much easier and reaching them.

Contact Management

As a property manager, you have contact with a lot of people. There are vendors, property photographers, contractors, etc. A virtual assistant can help you manage these contacts and update their rates and the quality of their service. This way, you can easily determine which contact is the most affordable for you and provides the best quality of service. This will lead to more profit and increase the quality of your service, ultimately leading to client satisfaction.

Social Media Management

When you manage a property, the best way to attract clients to a specific property is by posting information about it on social media. The reach of social media is stratospheric and can increase your potential clients. Your response rate will increase significantly. A virtual assistant can post property photos on social media and make the content engaging so that it shows up on the feed of more people. They will also help you grow your followers and engagement on social media.