Customer Service Call Center - GetCallers

An customer service call center is a telecommunication site that consists of trained human resources augmented by highly sophisticated machinery and reliable software that provides customer services to a company through a variety of online media. Using call centers to provide customer support helps businesses and startups grow ahead, as better customer support ensures customer satisfaction, which results in increased recommendations to your business, resultantly boosting your annual revenues. We use the virtual nature of this medium for setting up your appointments, searching for potential new customers through efficient lead generation for your corporation, and organized cold-calling towards customized target audience based on your needs.

Omnipresence of an online(virtual) call center:

Expanding your business reach at an international level requires virtual presence, a feat which is achieved by setting up a dependable virtual call center that is available to the clients for its services over-the-clock. One of the biggest challenges in expanding your business to international regime is omnipresence-the fact that someone has to be present for providing customer services in all the places you want your business to grow. If the customers are not able to reach out to you, it is harder for them to get support. A virtual call center provides a solution, where the agents just need internet and a pair of headphones to cater to your customer needs over a Voice over Internet Protocol (VoIP) connection. The flexibility of being online enables the agents to provide efficient customer support regardless of the fact that where they are, thus enabling them to resolve issues faster and efficiently, resulting in an overall better customer experience.

Affordable nature of cloud resources:

Due to its virtual nature and use of cloud networking, setting up a virtual call center effectively eliminates the costs of all the hardware and sites one has to procure;therefore, it is cheaper to set up and maintain than an on-site outsourced call center.Owing to lesser cost than an outsourced call center, a virtual (or online) call center is actually more affordable to small business startups striving for a boost in their reach.

Portability:

An online call center is all about virtual connections, so there is absolutely no need of worrying about its portability. As an online call center is actually off site and based on a third-party location (yes, it may be the agent’s home!), you have peace of mind in shifting your corporation wherever you like, whenever you like.

Why us?

Having industry leading and highly trained staff for this task, we are able to help you with expanding  of your local business.The presence of adept telemarketing call centers in our crew ensures that none of your orders will go waste. The equipment and software provided to our agents ensure that they are ready to serve your customers, no matter where they are. Agents work remotely from a third-party location or even from their homes, so you never have to worry about their unavailability. Their training emphasizes upon providing corporate solutions to the customers. The virtual nature of this venture rejects all geographical limitations, thereby enabling your corporation to expand its reach to wherever you desire, around the globe.