GetCallers

A virtual call center is a type of call center where customer support agents work remotely i-e not from a specified work station or a business place but from different places even their homes. Such geographical dispersion of agents allows them to work more efficiently with their convenience. Virtual call center saves you the money of arranging a place for business work and often results in decrease employee turnover. Work hours are flexible. A customer cannot tell the difference if it is a virtual call center or not. www.getcallers.com is the best virtual call center provider for you. ·     Virtual Call Center vs Real Call Center A virtual call center is not organized at a single workplace while a real call center is always organized at the same workplace every time. A virtual call center often allows flexible work hours to its agents while a real call center works in shifts of agents. A virtual call center does not require physical presence of its customer suppor